ACP-120 LEARNING MATERIALS & ACP-120 STUDY GUIDE & ACP-120 TEST BRAINDUMPS

ACP-120 Learning Materials & ACP-120 Study Guide & ACP-120 Test Braindumps

ACP-120 Learning Materials & ACP-120 Study Guide & ACP-120 Test Braindumps

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Tags: New ACP-120 Test Answers, New ACP-120 Exam Sample, ACP-120 Exam Pass4sure, ACP-120 Latest Test Materials, ACP-120 Exam Pass Guide

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The Jira Cloud Administrator certification exam covers a wide range of topics related to Jira Cloud administration. These topics include user management, project and issue configuration, workflow management, and integrations with other tools. ACP-120 Exam is designed to test an individual’s ability to manage Jira Cloud effectively and efficiently, ensuring that teams can collaborate and deliver high-quality work.

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ATLASSIAN Jira Cloud Administrator Sample Questions (Q22-Q27):

NEW QUESTION # 22
Your Jira Cloud instance has hundreds of company-managed projects which are used only by the development team at your organization. All projects share a single permission scheme. New business requirements state:
* Customer support staff at your organization need to view all issues in all the projects.
* They also need to share filters with other users.
* They should not be granted too much access.
Identify the appropriate way to configure customer support staff in Jira.

  • A. As a new permission
  • B. As a new group
  • C. As a new project role
  • D. As a security level

Answer: B

Explanation:
To meet the requirements of allowing customer support staff to view all issues in all company-managed projects, share filters, and avoid granting excessive access, configuring the staff as anew group(Option A) is the most appropriate approach. This allows the group to be granted specific permissions in the shared permission scheme and global permissions without requiring structural changes to the projects.
* Explanation of the Correct Answer (Option A):
* Viewing all issues: All projects share a single permission scheme, which defines permissions like Browse Projects(required to view issues). By creating a new group (e.g., "Customer Support"), you can add this group to theBrowse Projectspermission in the shared permission scheme, granting customer support staff access to view issues in all projects.
* Sharing filters: Sharing filters requires theShare dashboards and filtersglobal permission.
Adding the "Customer Support" group to this global permission allows staff to share filters with other users.
* Minimal access: Using a group ensures that only the necessary permissions (Browse Projectsand Share dashboards and filters) are granted, avoiding excessive access (e.g., editing issues, administering projects).
* Exact Extract from Documentation:
Manage groups in Jira Cloud
Groups are used to manage user permissions efficiently across multiple projects.
To grant permissions to a group:
* Create a new group inSettings > User management > Groups.
* Add users to the group.
* Add the group to permissions in the permission scheme (Settings > Issues > Permission schemes) or global permissions (Settings > System > Global permissions).Example: Add a group to theBrowse Projectspermission to allow members to view issues, and to the Share dashboards and filtersglobal permission to share filters.Note: Groups are ideal for applying permissions across multiple projects with a shared permission scheme.(Source:
Atlassian Support Documentation, "Manage groups in Jira Cloud")
* Why This Fits: Creating a new group allows you to efficiently grant theBrowse Projects permission (via the shared permission scheme) and theShare dashboards and filtersglobal permission to customer support staff, meeting all requirements while keeping access minimal.
* Why Other Options Are Incorrect:
* As a security level (Option B):
* Security levels (part of an issue security scheme) restrict who can view specific issues within a project. The requirement is to grant visibility to all issues, not restrict it, so security levels are irrelevant. Additionally, security levels do not address sharing filters.
* Extract from Documentation:
Issue security levels restrict issue visibility to specific users, groups, or roles. They are not used to grant broad access like viewing all issues.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* As a new project role (Option C):
* Project roles are used in permission schemes to grant permissions within projects. While a new project role (e.g., "Customer Support Role") could be created and added to theBrowse Projectspermission, this would require adding the role to each project's role membership, which is inefficient for hundreds of projects. A group is more practical, as it can be added once to the shared permission scheme. Project roles also do not directly address global permissions likeShare dashboards and filters.
* Extract from Documentation:
Project roles are project-specific and require membership configuration in each project. Groups are more efficient for permissions across multiple projects with a shared scheme.
(Source: Atlassian Support Documentation, "Manage project roles")
* As a new permission (Option D):
* Creating a new permission is not a valid option in Jira, as permissions are predefined (e.g., Browse Projects,Edit Issues). The requirement is met by granting existing permissions ( Browse Projects,Share dashboards and filters) to a group, not by creating a new permission type.
* Extract from Documentation:
Jira permissions are fixed and cannot be extended with new permission types. Use existing permissions in permission schemes or global permissions.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Steps to configure:
* Create a "Customer Support" group inSettings > User management > Groups.
* Add customer support staff to the group.
* Add the group to theBrowse Projectspermission in the shared permission scheme ( Settings > Issues > Permission schemes).
* Add the group to theShare dashboards and filtersglobal permission (Settings > System > Global permissions).
* This approach requiresJira administratorprivileges to manage groups and permissions.
* A group is more scalable than a project role for hundreds of projects, as it avoids per-project configuration.
:
Atlassian Support Documentation:Manage groups in Jira Cloud
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage project roles
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Manage global permissions


NEW QUESTION # 23
You have just deployed a new Support Workflow and Support Notification Scheme. Manager Maria should be receiving notifications when users click the Escalate workflow transition, but she is not.
Identify two possible reasons Maria is not receiving the notifications. (Choose two.)

  • A. Maria is not listed in the right custom event of the Support Notification Scheme.
  • B. The right custom event has been deleted from the Support Notification Scheme.
  • C. The Escalate workflow transition is firing the right event, but the event is marked Inactive.
  • D. The Escalate workflow transition is firing the right event but uses the wrong email template.
  • E. Maria is not listed in the Issue Escalated (System) event of the Support Notification Scheme.
  • F. The Escalate workflow transition is firing the wrong event.

Answer: B,D


NEW QUESTION # 24
A dashboard displays an Issue Statistics gadget as shown.

The dashboard owner wants to change the order of the statuses shown in the gadget to appear as follows.
1. To Do
2. In Progress
3. Ready For QA
4. Blocked
5. Rejected
6. Done
Which action will permanently arrange the statuses into the required order?

  • A. Change the Sort Direction option in the gadget to Ascending.
  • B. Change the gadget Sort By field to Total.
  • C. Change the category of the statuses.
  • D. Reorder the statues on the Status administration page.
  • E. Add numbers to the status names to allow them to be sorted in numerical order.

Answer: E

Explanation:
Reference: https://community.atlassian.com/t5/Jira-questions/How-to-change-order-of-statuses-in-a-Two- Dimension-filter/qaq-p/320423


NEW QUESTION # 25
Your company will migrate to Jira. You plan to import with a CSV file.
Which fields are required as CSV columns for your import?

  • A. Summary
  • B. Summary, Issue Type
  • C. Project, Issue Type
  • D. Project, Summary
  • E. Project

Answer: A

Explanation:
Explanation: Each CSV file must possess a heading row with a Summary column Reference:
https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html


NEW QUESTION # 26
You have two issue types in your HR project: Hire and Fire.
Which two requirements can be met through changes only to field configurations? (Choose two.)

  • A. For both issue types, the Resolution should be set once the issues are being resolved.
  • B. For the Fire issue type, the default value for the Priority field should be Blocker.
  • C. For the Hire issue type, the field description for the Due Date field should read "First day of work".
  • D. For both issue types, the Assignee field should be hidden when creating but not when viewing an issue.
  • E. For both issue types, the Employee Name custom field must be required upon creation and must never be blank.
  • F. For the Fire issue type, the Description field should have a default value of "Termination".

Answer: A,D


NEW QUESTION # 27
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